How You Can Stop Employee Negativity in Your Workplace IMMEDIATELY

Workplace negativity goes viral almost instantly and can stretch a mile wide via before you know it.

Curbing negativity isn’t the most pleasant part of your job, but it’s inevitable at some point. Or, you may be in a position where you need to advise and coach others on dealing with this issue.

Treating Negativity STAT

The best cure for employee negativity is prevention. But, if that ship has sailed, there are steps you can take to stop the bleeding.

  • Inform the employee about the impact their negativity is having on their co-workers and your business. Use specific examples to strengthen your point, while remaining professional and calm as you begin the conversation.
  • Ask the employee what is causing their negativity. Actively listen to their response, without interrupting or trying to solve the problem right away. Begin by simply hearing them out. This is a critical first step toward a resolution. And, if they have legitimate concerns, you can garner the information you need to make necessary changes.
  • Is the negativity the result of a personal crisis? A devastating event like a divorce or the loss of a close family member can affect every aspect of a person’s life. Knowing what’s happening allows you to offer sympathy or another appropriate expression, or perhaps call attention to your employee assistance program.
  • Focus on solutions. After the employee has had the chance to fully tell their story, shift the focus to how they can change their attitude going forward. Build their self-image and capacity to contribute by emphasizing the positive aspects of their performance. Even during a conversation about a negative topic, reflecting on the positive can be very beneficial.
  • Continue to take the high road in the future. When interacting with the employee, try to compliment them whenever you hear a positive statement or witness them making a good team contribution. As much as possible, reinforce the productive interactions the employee has with co-workers and others.

What if it’s YOU?

Everyone – even the best managers and leading HR superstars – can fall subject to negativity. After all, we’re only human.  Nip this in the bud by owning your attitude and behavior. Then:

  • Stop worrying about whatever is bringing you down. Change your thoughts to something you like or look forward to.
  • Be aware of situations where you find yourself becoming negative. Try to recognize when you are reacting, and avoid your typical negative outburst. You may need to literally step away from people or situations that push your hot button.
  • Think about the best case scenario. You may not be able to change a decision, announcement or development, but you can make the best of it, for yourself and for your team. Ask yourself what you can do to create a more desirable outcome, rather than spending time resisting and complaining.
  • Don’t beat yourself up. Take care of yourself. Clear your mind, take a walk or participate in another healthy activity you enjoy. Focus on the big picture, rather than getting bogged down in the day-to-day.

Partner with the talent management experts at Frontline Source Group!

Addressing all your human capital challenges, including dealing with negativity that may threaten morale and productivity, can be a lot to handle. For the right solutions, contact us today to learn more!

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Source: Staffing Texas Temporary Agency Jobs
How You Can Stop Employee Negativity in Your Workplace IMMEDIATELY

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Billing Specialist – Medicaid / Medicare

New Jobs Click Here to View the Job which was originally published on the Frontline Source Group Jobs site

Billing Specialist – Medicaid / Medicare
Our client, located in San Antonio, TX, has an immediate need for 2 temporary Billing Specialist that either focus on Medicaid or Medicare for a project that is estimated to last approximately 30 to 90 days. There is some potential for hire for this role as well. 

Company Profile:
Skilled nursing and Hospice organization with over 40 locations 
Located in 4 different states

Billing Specialist – Medicaid / Medicare Role:
Will be responsible for collecting money for hospice services from either Medicaid or Medicare
Will prepare and transmit billing through the TMHP portal or to private payors
Review all billing information and forms for accuracy and completeness
Receive payments and post to the AR ledger
Review reports from payors and correct errors
Follow-up with payors for timely reimbursement
Maintain AR aging report
Monitor and track rejection report
Report to the supervisor on all aging and rejection reports

Billing Specialist – Medicaid / Medicare Background Profile:
High School Diploma
At least 1+ years of recent billing experience utilizing the TMHP or DDE portals for Medicare and Medicaid
Previous hospice billing experience would be ideal, but will also consider skilled nursing facilities or other long-term care
Previous room and board billing experience would be ideal
Some commercial insurance would be helpful as well
Must be able to start immediately and commit to at least 30 to 90 days
Candidates with strong collections experience and who are experienced getting on the phone to negotiate with insurance are preferred
Experience with high volume revenue collections

Features and Benefits while On Contract:
We go beyond the basic staffing agency offerings!  
You can see the extensive list of benefits on our website under the Candidate “ Benefits” tab.

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Source: Staffing Texas Temporary Agency Jobs
Billing Specialist – Medicaid / Medicare

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Scheduler / Customer Service Representative

New Jobs Click Here to View the Job which was originally published on the Frontline Source Group Jobs site


Scheduler / Customer Service Representative
Fast-paced, growing translation/interpretation company expanding to Dallas, TX has an immediate need for a Scheduler / Customer Service Representative on a contract to possible hire basis. 

Company Profile:
Team Environment
Growing Company

Scheduler / Customer Service Representative Role: 
The Scheduler / Customer Service Representative  will schedule and assign appointments for 200+ vendors/linguists to provide translation and interpretation services as well as maintain and update client data.
Complete daily logs, prepare daily and monthly reports
Collaborate with corporate
Interact with clients in a professional manner via phone

Scheduler / Customer Service Representative Background Profile:
High School Diploma or Equivalent 
Associates Degree preferred
Excellent oral and written communication skills
Proficient in MS Office 
Must have a high sense of urgency and ability to work calmly under pressure
Detail-oriented, fast-learner with a strong work ethic and team player mentality
High level of confidentiality
Training for the position will take place in the Denver Office, and candidates should be aware they will need to travel for the training.  

Features and Benefits while On Contract:
We go beyond the basic staffing agency offerings!   You can see the extensive list of benefits on our website under the Candidate “ Benefits” tab.

Features and Benefits of Client:
Competitive Benefits Package
Paid Vacation- Accrual Basis

Disclaimer: Sensitive and personal data will not be requested by Frontline Source Group or its affiliates until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job.

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Source: Staffing Texas Temporary Agency Jobs
Scheduler / Customer Service Representative

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Medical Front Desk Receptionist

New Jobs Click Here to View the Job which was originally published on the Frontline Source Group Jobs site


Medical Front Desk Receptionist
Our client located in Spring, TX  is in need of a We have a contract position for a Medical Front Desk Receptionist  on a contract basis for approximately 2 weeks.

Company Profile:
Busy medical office that specializes in orthopedic care and sports medicine.

Your Role:
The Medical Front Desk Receptionist will be responsible for performing clerical tasks such as answering phones, transferring calls to appropriate personnel, and answering questions for patients and vendors.
Will also be responsible for scheduling and re-scheduling appointments for patients, and inputting information into EMR system. 
Assist with insurance verification.
Receive and distribute all mail, faxes, and deliveries.
Compliant with HIPAA, OSHA, and company policies and regulations.

Background Profile:
High School Diploma or GED is required.
2+ years of experience working in medical office.
Knowledge of medical terminology.
Present excellent telephone skills and customer service skills.
Excellent verbal and written communication skills.
Ability to promote favorable facility image with patients, physicians, insurance companies, and the general public.
Basic knowledge of ICD-10 coding is preferred.
Experience utilizing Athena is a plus.
Must have excellent computer skills.
Highly organized, ethical, dependable, and flexible.
Ability to make decisions and recognize, evaluate, solve problems, and correct errors.
Sitting for long periods of time and standing and moving between offices, light lifting and reaching on occasion.

Features and Benefits while On Contract:
We go beyond the basic staffing agency offerings!   You can see the extensive list of benefits on our website under the Candidate “ Benefits” tab.

Disclaimer: sensitive and personal data will not be requested by Frontline Source Group or its affiliates until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job.

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Source: Staffing Texas Temporary Agency Jobs
Medical Front Desk Receptionist

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Data Entry Clerk

New Jobs Click Here to View the Job which was originally published on the Frontline Source Group Jobs site


Great opportunity for a Data Entry Clerk to work with our busy client in Houston, TX on a contract to possible hire basis.

Company Profile:
Construction Company
Stucco Experts

Data Entry Clerk Role:
This position is primarily responsible for entering AP and Payroll 
Typing proposals
Accurate data entry
Strong data entry skills and attention to detail
Filing

Data Entry Clerk Background Profile:
High School Diploma or equivalent
2+ years of experience in data entry
Must be able to type 65 WPM
Strong Excel and Word Skills
The ideal candidate will have: 
Excellent data entry skills with speed and accuracy
Strong attention to detail with the ability to prioritize workload and thrive in a fast-paced team environment
Strong sense of urgency, go getter, independent worker
Excellent written and verbal communication skills

Features and Benefits while On Contract:
We go beyond the basic staffing agency offerings!   You can see the extensive list of benefits on our website under the Candidate “ Benefits” tab.
 

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Source: Staffing Texas Temporary Agency Jobs
Data Entry Clerk

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